- Welcome to TelDeskAI -
Your Virtual Assistant to Help You Increase Your Bottom Line.
At TelDeskAI, we use automation through AI tools such as voice and work agents to automate income calls, text, email, social media, and more thereby freeing up your staff's time to focus on priority items.
Through automation you'll never miss a lead opportunity, offset repetitive and mudane task, improve response times, and deliver a consistent customer experience across every channel.
Solutions that augment your staff to be more productive and efficient resulting in business growth without hiring more staff.
At TelDeskAI we provide virtual assistant though automation and AI work agents on a single platform providing the following services:
- Front Desk Voice Agent
- Answer calls, provide information, schedule appointments, route inquiries, and more...
- Text/Email/Social Media Agent
- Manages conversations, follow up with customers, qualify leads, streamline communication across channels, and more...
- CRM integration Agent
- Queries and updates CRM
- Revenue capture Agent
- Reaches out to client to process payments
- Lead qualification/generation Agent
- Confirms incoming inquires and generated qualified potential new clients
As a solution provider for the Nedzo AI platform we can setup simple to complex work agents to address each of your business needs. Contact us for a FREE 30 minute consultation.
Should you prefer to build and manage your own workflows, we provide a "Do-It-Yourself" (DIY) option. The Nedzo AI platform provides step-by-step guidance as well as tutorials and videos.
Sign-up now for your 14 Day FREE Trial by clicking 
HERE.
Contact us should you require any help.
NOTE: Nedzo AI Platform is HIPAA compliant, alongside SOC 2, ISO 27001, and GDPR compliance monitored through Sprinto.
Key Healthcare and Wellness Providers Use Cases include but not limited to:
- Automated Patient Intake and Scheduling:
- AI agents answer inbound calls, qualify patients, and book appointments directly into live calendars without human intervention.
- After-Hours and Overflow Call Handling:
- Prevents missed patient calls during off-hours, weekends, or peak times by having the AI handle inquiries, triage, and rescheduling 24/7. Prevents missed potential new clients.
- Automated Follow-Ups and Reminders:
- Triggers automated SMS and voice follow-ups for appointment reminders, post-visit check-ins, or form fills in under 60 seconds ("speed-to-lead").
- Multi-Channel Patient Communication:
- Unifies voice calls, web chat, SMS, and messaging channels (like WhatsApp) into a single unibox where staff can monitor or step in whenever needed.
- Payment Integration:
- Potential to integrate with payment system to automate revenue capture calling including payments links directly in the conversation so customers can complete transactions quickly and securely.
Key Use Cases for a MedSpa
- Speed-to-Lead and Consultation Booking:
- Calls or texts prospective patients within seconds of a web form fill, ad click, or social media inquiry to qualify their treatment interests and book them directly into the MedSpa's live calendar.
- 24/7 Virtual Receptionist and Inbound Handling:
- Answers missed or after-hours phone calls, answers questions about treatments, detects voicemails, and handles overflow during peak clinic hours. Capture potential new clients as the virtual receptionist can respond instantly, answer FAQs, and book initial consultation preventing client from moving on to the next call.
- Appointment Rescheduling and Reminders:
- Automatically manages inbound text/voice chats to reschedule missed appointments, send automated reminders, and reduce no-shows.
- Multi-Channel Patient Engagement:
- Manages communication across voice, SMS, email, web chat, and social channels (WhatsApp, Instagram, Facebook Messenger) from a single unified inbox.
- Payment Integration:
- Potential to integrate with payment system to automate revenue capture calling including payments links directly in the conversation so customers can complete transactions quickly and securely.
